New York State Certified Peer Worker
Supervisor Practicum/Work Experience Evaluation Form


Directions for supervisors completing this evaluation:

This form should be completed by the direct supervisor of an individual seeking Certification as NYS Peer Worker. Please review all directions carefully.

Applicant Practicum Information

Name of Peer Worker Seeking Certification:
Name of Supervisor:
Name of Agency:
Title Held by Peer Worker:
Responsibilities Carried Out:

Please indicate the dates the peer worker has provided services under your supervision and the numbers of hours of work he/she completed under your supervision.

Start Date:
End Date:
Hours Completed:

Did the peer worker complete a minimum of 500 hours of work? Yes No

Did the peer worker complete all 500 hours of work under your supervision?
Yes No

If no- Please provide the supervisor’s name, former agency, and number of hours for where the peer worker completed the first portion of hours of his/her practicum(If he/she received additional hours of work experience to complete the 500 hours with a different supervisor at a different agency, you will need to confirm with the former supervisor/agency that the peer worker completed the additional hours prior to working with you.):

Name:
Agency:
Hours Completed:

Please select the Track(s) you are evaluating the peer worker on:
HIV  | HCV  | HR  | PREP  | Criminal Justice   * (you must select at least one)

Practicum Evaluation

For each of the areas outlined in items 1-8, please provide a rating by checking the box that best corresponds with your assessment and provide written comments to substantiate your rating.

1. Ability to learn and openness to supervisor’s feedback
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

2. Quality of work
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

3. Level of productivity/ work habits
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

4. Ability to establish positive rapport with clients
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

5. Ability to work well with other professionals
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

6. Attendance and punctuality
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

7. Ability to follow all agency policies and procedures
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

8. Overall Rating
Unacceptable Needs Improvement Satisfactory Exemplary

Comments:

Evaluation of Competencies

Prior to beginning this online evaluation form, we suggest that you review the list of Core Competencies for the track the peer worker you are evaluating is applying (HIV/HCV/HR), available here: http://hivtrainingny.org/Home/PeerCertification

Please Note: If the peer worker is applying for certification in more than one track, you will need to provide feedback for 25 competencies from each track for which you have supervised them, in addition to the General Competencies. Only evaluate the competencies you have observed. If you have not supervised the peer in a role that has duties related to a certain track (i.e., you supervise them in an HIV Peer Navigator Role, but they also have work experience as a Harm Reduction Educator Capacity, for which they are seeking their dual certification), please do not provide an evaluation for those competencies

General Competencies:


Please provide evaluation on all of the Core Competencies. Click the statement you are evaluating the peer worker on, and then “meets”, “making progress”, or “does not meet”.
  • Shares their personal experience in a strategic, compassionate and responsive manner and comfortably discloses status
    meets   making progress   does not meet  
  • Demonstrates a commitment to personal self-management of health conditions and treatment regimens
    meets   making progress   does not meet  
  • Addresses health literacy needs of clients to ensure client understanding of messages delivered
    meets   making progress   does not meet  
  • Communicates using a person-centered approach such as active listening, stages of change, motivational interviewing and/or harm reduction counseling
    meets   making progress   does not meet  
  • Upholds agency confidentiality policies and procedures
    meets   making progress   does not meet  
  • Recognizes own vulnerabilities and emotional responses to work-related matters and identifies strategies for managing the situation, including asking for help from supervisor(s) and/or other available supports
    meets   making progress   does not meet  
  • Recognizes the limits of their knowledge and seeks assistance from staff when needed
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  • Seeks opportunities to increase knowledge and skills for peer support
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  • Employs self-care strategies to wellness and prevent “burn-out”
    meets   making progress   does not meet  
  • Demonstrates effective oral, written and non-verbal communication skills appropriate for the work setting
    meets   making progress   does not meet  
  • Develops awareness of and manages own personal biases and triggers when dealing with participant, as required for their specific worksite
    meets   making progress   does not meet  
  • Relates to clients via their shared lived experience, despite the differences that may exist between them
    meets   making progress   does not meet  

Specialized Competencies - HCV Track:


Please select at least 3 subcategories from the list below, and rate a minimum of 25 competencies per track you are evaluating.

Click the statement you wish to evaluate the peer worker on, and “meets”, “making progress”, or “does not meet”. Please only fill out items that are relevant to the services you have observed your peer providing

HCV Testing

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For clients with a positive/reactive HCV test result

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For clients with a negative/nonreactive HCV test result

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  • Refers clients who use drugs to syringe exchange program and ESAP
    meets   making progress   does not meet  

Engagement, Linkage and Retention to Care

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  • rooms
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Hepatitis C Treatment

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  • Clarifies HCV treatment misconceptions
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Patient Navigation

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Client Self-Management

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Harm Reduction, Syringe Access and Health Promotion

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Support Groups

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Supportive Services

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Case Conferencing

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Facilitating client involvement in continuous quality improvement (QI) efforts

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Health Coverage

  • Explains that the New York’s Health Exchange website (https://nystateofhealth.ny.gov/), is the place to visit to assess eligibility for health insurance coverage
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Documentation and Record-Keeping

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Specialized Competencies - HR Track:


Please select at least 3 subcategories from the list below, and rate a minimum of 25 competencies per track you are evaluating.

Click the statement you wish to evaluate the peer worker on, and “meets”, “making progress”, or “does not meet”. Please only fill out items that are relevant to the services you have observed your peer providing

Harm Reduction Competencies

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Promoting access to sterile injection equipment and supplies

Syringe Exchange Programs (SEPs)
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Expanded Syringe Access Program (ESAP)
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Safer injecting practices

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Promoting safe syringe disposal

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Safe Handling of syringes

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Preventing Opioid Overdose

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Making Service Referrals

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Participant Self-Management

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Facilitating involvement in continuous quality improvement (QI) efforts

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Documentation and Record-Keeping

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Specialized Competencies - HIV Track:


Please select at least 3 subcategories from the list below, and rate a minimum of 25 competencies per track you are evaluating.

Click the statement you wish to evaluate the peer worker on, and “meets”, “making progress”, or “does not meet”. Please only fill out items that are relevant to the services you have observed your peer providing

HIV Testing

  • meets   making progress   does not meet  
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For clients with a preliminary positive rapid HIV test result

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For clients with a confirmed positive HIV test result

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For clients with a negative or indeterminate test result

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Engagement, Linkage and Retention to Care

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Anti-retroviral Therapy (ART) Initiation and Treatment Adherence

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Patient Navigation

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Client Self-Management

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Harm Reduction, Syringe Access and Health Promotion

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Support Groups

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Supportive Services

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Case Conferencing

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Facilitating Client Involvement in Continuous Quality Improvement Efforts

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Health Coverage

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Documentation and Record-Keeping

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Specialized Competencies - PREP Track:


Please select at least 3 subcategories from the list below, and rate a minimum of 25 competencies per track you are evaluating.

Click the statement you wish to evaluate the peer worker on, and “meets”, “making progress”, or “does not meet”. Please only fill out items that are relevant to the services you have observed your peer providing.

Employs a non-judgmental, sex positive approach

  • Is knowledgeable about the different dimensions of sexuality, including: sex for procreation; sex for pleasure; sex for intimacy; sex for spirituality; sex as a form of social exchange (for example, transactional sex or sex in exchange for money, food, housing, etc.).
    meets   making progress   does not meet  
  • Is knowledgeable about the American Sexual Health Association’s definition of sexual health, including the domains of: sexual pleasure; sexual rights/consent; communication with partners and health care providers; access to sexual health information; avoiding STIs and unintended pregnancies; accessing prevention, care and treatment services.
    meets   making progress   does not meet  
  • Is knowledgeable about the human sexual response cycle – often described as attraction, excitement, plateau, orgasm, resolution.
    meets   making progress   does not meet  
  • Is aware of client-centered, culturally sensitive language to refer to the different parts of human genitalia for the clients they serve and their sex partners.
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  • Is knowledgeable about medical and slang terms for different body parts.
    meets   making progress   does not meet  
  • Is able to describe the female reproductive cycle
    meets   making progress   does not meet  
  • Can describe biological changes impacting sex and sexuality across the lifespan, including childhood, puberty, adulthood, menopause and older adults.
    meets   making progress   does not meet  
  • Is knowledgeable about the different domains of gender identity and sexual orientation and can clearly distinguish them.
    meets   making progress   does not meet  
  • Is knowledgeable about a wide range of different sexual activities, sexual identities and communities
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  • Is knowledgeable about different sex toys that may be used by the population being served.
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  • Can accurately identify the likelihood of HIV and STI transmission for different sexual behaviors
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  • Is knowledgeable about the general history of HIV.
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  • Is knowledgeable about the signs and symptoms of seroconversion and early HIV.
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  • Is aware of the symptoms of STIs.
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  • Is knowledgeable about the power of language around gender, sexuality and sexual orientation and can distinguish between stigmatizing language and affirming language.
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  • Views consensual human touch and sexuality as important factors for health and happiness.
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  • Views sexuality as a potentially positive force in a person’s life.
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  • Recognizes the value of skin to skin contact and exchange of body fluids as elements of a pleasurable sexual experience.
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  • Demonstrates a non-judgmental attitude toward the full range of sexual behaviors.
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  • Demonstrates a positive attitude about use of biomedical interventions to promote sexual health.
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  • Open to learning about every client’s unique experience of gender, sex and sexuality.
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  • Accepts that the experience of gender and sexual orientation may be fluid for some individuals.
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  • Avoids use of scare tactics or fear of HIV/STIs to promote PrEP or any other harm reduction technique.
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  • Describes HIV as a chronic, manageable health condition and doesn’t use fear of death from HIV as a strategy to promote PrEP or other forms of HIV prevention.
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  • Able to use personal experience in a strategic manner to explain PrEP as a sex positive option for HIV prevention. (Supervisor must rate this competency)
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  • Demonstrates comfort talking about the full range of possible sexual behaviors.
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  • Affirms a client’s desire for positive sexual experiences.
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  • Demonstrates acceptance and non-judgmental attitudes regarding all the different reasons a person engages in sexual behavior.
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  • Able to ask a client open-ended questions about their sexual desires, experiences and actively listens to responses.
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  • Able to gather information about a client’s sexual behaviors and accurately convey the potential for HIV transmission and acquisition.
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  • Able to gather information about a client’s sexual behaviors and openly discuss the interplay of pleasure and harm reduction options.
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  • Able to discuss birth control/ contraceptive options with clients in a culturally responsive manner.
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  • Can describe to clients the symptoms of STIs.
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  • Demonstrates comfort using either medical terms or slang terms for different parts of human genitalia.
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  • Demonstrates comfort using either medical terms or slang terms for different sexual behaviors.
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  • Able to tailor conversations about sexual desire, sexual behavior, pleasure, and sexual health to individuals of different ages across the life span.
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  • Able to explain PrEP as a biomedical intervention that empowers individuals to take charge of their sexual health.
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  • Able to explain how PrEP can enhance sexual health and pleasure by removing concern about acquiring HIV.
    meets   making progress   does not meet  
  • Describes STIs as episodic, treatable conditions and embraces PrEP as an effective tool for promoting routine comprehensive sexual health care.
    meets   making progress   does not meet  
  • Can explain the history of HIV and why PrEP represents such an important advance.
    meets   making progress   does not meet  
  • Employs affirming language around gender identify, sexuality and sexual orientation.
    meets   making progress   does not meet  

Explaining PrEP

  • Shares their personal experience of taking antiretroviral medication in a strategic manner to explain what PrEP is and to address client questions and concerns about PrEP. (Supervisor must rate this competency)
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  • Explains that PrEP is an individualized and effective option for HIV prevention and sexual health promotion.
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  • Explains that PrEP includes: 1) taking medication as prescribed by the health care provider, 2) periodic HIV and STI testing, 3) education about harm reduction options, including condoms to avoid STIs, 4) periodic medical appointments as agreed upon by the provider and the individual, and 5) adherence support, as needed.
    meets   making progress   does not meet  
  • Works as part of the multi-disciplinary team to provide tools and strategies using a client- centered approach to support clients in decision-making around PrEP and PrEP adherence.
    meets   making progress   does not meet  
  • Explains the importance of taking PrEP as prescribed, including explaining decreased efficacy when doses are missed.
    meets   making progress   does not meet  
  • Remains up to date on changing dosing options for PrEP, including daily PrEP, PrEP on demand/ intermittent PrEP, injectable PrEP as well as other emerging medication regimens, dosing schedules, etc.
    meets   making progress   does not meet  
  • Encourages individuals who are using or considering alternative dosing schedules to discuss it with the prescriber.
    meets   making progress   does not meet  
  • Explains that PrEP does not protect against STIs.
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  • Able to discuss the role of condom use for STI prevention and the importance of regular STI screening.
    meets   making progress   does not meet  
  • Demonstrates respect for each client’s attitudes and prior experiences with condom use.
    meets   making progress   does not meet  
  • Uses a non-judgmental approach to supporting individuals in making informed decisions regarding condom use.
    meets   making progress   does not meet  
  • Explains the length of time a person has to take PrEP to achieve protection for different dosing schedules and different sexual activities, such as anal intercourse and vaginal intercourse.
    meets   making progress   does not meet  
  • Reinforces the need for periodic follow-up appointments with the prescribing health care provider.
    meets   making progress   does not meet  
  • Refers individuals/ couples interested in PrEP for conception to a health care provider.
    meets   making progress   does not meet  
  • Can interpret the results of an HIV test.
    meets   making progress   does not meet  
  • Able to describe the potential side effects of PrEP and strategies for addressing them.
    meets   making progress   does not meet  
  • Able to discuss with a client the benefits and challenges of PrEP.
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  • Able to support a client in deciding whether PrEP is right for them.
    meets   making progress   does not meet  
  • Able to connect individuals interested in PrEP to a medical provider that prescribes PrEP.
    meets   making progress   does not meet  
  • Helps clients to explore their thoughts, feelings or concerns around PrEP and stigma.
    meets   making progress   does not meet  
  • Stays current regarding community trends and perceptions regarding the use of PrEP as a biomedical intervention.
    meets   making progress   does not meet  
  • Helps clients explore their thoughts, feeling and concerns around disclosing or not disclosing to partners that they are taking PrEP.
    meets   making progress   does not meet  
  • Assists clients with making informed choices regarding disclosure to others that they are taking PrEP, taking into consideration the individual’s concern about stigma.
    meets   making progress   does not meet  
  • Assists clients with disclosing to their sexual or needle sharing partners that they are taking PrEP.
    meets   making progress   does not meet  
  • Provides emotional support and reassurance to people who are taking PrEP but continue to have high levels of anxiety or fear of acquiring HIV.
    meets   making progress   does not meet  
  • Discusses “seasons of risk” and provides accurate information about how to discontinue PrEP.
    meets   making progress   does not meet  
  • Directs an individual to different sources of support or information about PrEP, including on-line resources, DOH materials, clinic resources and other local resources.
    meets   making progress   does not meet  
  • Strategically shares personal experience of using PrEP for HIV prevention to assist client with decision making, adherence, disclosure issues or discontinuing PrEP.
    meets   making progress   does not meet  

Navigating PrEP Financial Assistance Programs

  • Can explain that all insurers, except for certain grandfathered health plans, must provide coverage for PrEP for the prevention of HIV infection at no cost sharing and also cover screening for HIV infection at no cost-sharing.
    meets   making progress   does not meet  
  • Describes the different costs associated with PrEP, including the cost of medication, medical appointments and lab work.
    meets   making progress   does not meet  
  • Can refer clients to the AIDS Institute’s up to date Payment Options for Adults and Adolescents for PrEP, explaining that PrEP can be an affordable option for anyone.
    meets   making progress   does not meet  
  • Explains that Fee-for-Service Medicaid covers PrEP and that the Initial prescription does not require pre-authorization but for refills the patient must have an HIV negative test documented within the last 90 days. Explains that Medicaid Managed Care Plans (MMCPs) cover PrEP for adults and adolescents and that prior authorization requirements may vary among plans.
    meets   making progress   does not meet  
  • Explains that PrEP-AP covers the cost of health care appointment and lab work for financially eligible individuals.
    meets   making progress   does not meet  
  • Describes the Patient Assistance Programs that help pay for medication or medication co-pays.
    meets   making progress   does not meet  
  • Able to refer an individual to someone who can assist with navigating the cost of PrEP, if the peer worker’s responsibilities do not include this.
    meets   making progress   does not meet  

Client Self-Management and Adherence

  • Shares their personal experience of taking PrEP or ART in a strategic manner to support client self-management and adherence. (Supervisor must rate this competency)
    meets   making progress   does not meet  
  • Relates their own and/or others’ life experiences (while respecting privacy) to clients to inspire hope and empowerment
    meets   making progress   does not meet  
  • Models positive self-management behaviors.
    meets   making progress   does not meet  
  • Works as part of the care team to help the client develop self-management goals, provide coaching and track progress meeting these goals.
    meets   making progress   does not meet  
  • Assists clients in voicing concerns or questions to members of the care team.
    meets   making progress   does not meet  
  • Educates clients about health, wellness, treatment adherence and available support services.
    meets   making progress   does not meet  
  • Validates client’s life experiences and feelings and celebrates client’s efforts and accomplishments.
    meets   making progress   does not meet  
  • Recognizes and responds to the complexities and uniqueness of each client’s process of treatment adherence and tailor services and support to meet the preferences and unique needs of each client.
    meets   making progress   does not meet  
  • Recognizes and responds to competing priorities and life events that may impact self- management, such as: co-morbid conditions; child care; employment; legal issues, substance use.
    meets   making progress   does not meet  

Explaining PEP

  • Explains the role of PEP in preventing HIV after a possible exposure to HIV.
    meets   making progress   does not meet  
  • Conveys the specific behaviors/ exposures that meet the criteria for starting PEP.
    meets   making progress   does not meet  
  • Explains that PEP should be started as soon as possible after the exposure, but not later than 72 hours after the exposure.
    meets   making progress   does not meet  
  • Refers an individual who can benefit from PEP to the emergency department, NYS Sexual Health Clinic or call the appropriate hotline based on their location: NYC PEP hotline at 844-373-7692; Outside NYC: 844-737-4669.
    meets   making progress   does not meet  
  • Explains that when a person calls the PEP hotline, a health care provider will assess the risk exposure to determine if PEP is appropriate and, if so, will explain how to take PEP, call the prescription in to a pharmacy near the caller, and set up an appointment for follow-up care in the person’s community.
    meets   making progress   does not meet  
  • Describes the potential side effects of PEP and strategies for addressing them.
    meets   making progress   does not meet  
  • Reinforces the importance of completing the 28-day course of PEP medication.
    meets   making progress   does not meet  
  • Provides emotional support and referrals to mental health counseling in cases where a person starting PEP is experiencing trauma or a high level of anxiety as a result of the exposure.
    meets   making progress   does not meet  
  • Explains to individuals who are currently taking PEP, that PrEP is an important prevention option to consider after completing the PEP regimen, if they remain HIV negative.
    meets   making progress   does not meet  
  • Helps individuals who have completed PEP and have a negative HIV test at four weeks post- exposure, to make a seamless transition to PrEP if they determine it is right for them.
    meets   making progress   does not meet  
  • Directs an individual to different sources of support or information about PrEP, including on-line resources, DOH materials, clinic resources and other local resources.
    meets   making progress   does not meet  

Sharing Harm Reduction Strategies

  • Gathers information about the details of a client’s sexual behaviors and offer harm reduction options tailored to the individual.
    meets   making progress   does not meet  
  • Describes sexual harm reduction options for anal intercourse or anal play including: comfort, pleasure and pain considerations; liberal use of lubrication; use of male or female condoms; and strategic positioning.
    meets   making progress   does not meet  
  • Describes sexual harm reduction options for vaginal intercourse or vaginal play including: comfort, pleasure and pain considerations; liberal use of lubrication; use of male or female condoms; and strategic positioning.
    meets   making progress   does not meet  
  • Shares strategies to help clients communicate with sexual partners about what they are willing to, or not willing to, participate in.
    meets   making progress   does not meet  
  • Shares harm reduction options in the context of sex parties or clubs, including the importance of good nutrition and hydration.
    meets   making progress   does not meet  
  • Shares harm reduction strategies in the context of sex work.
    meets   making progress   does not meet  
  • Shares harm reduction strategies in the context of substance use.
    meets   making progress   does not meet  
  • Shares harm reduction strategies in the context of exchanging sex for drugs, a place to stay, or other basic life needs.
    meets   making progress   does not meet  
  • Able to discuss safety considerations when meeting partners online.
    meets   making progress   does not meet  
  • Promotes and provides referrals to a wide range of harm reduction, health promotion and social services including syringe exchange, safer injection practices, opioid overdose prevention, counseling about alcohol use, safer sex practices, condom availability, smoking cessation, STI screening and treatment and others as needed by the client.
    meets   making progress   does not meet  
  • Distributes or refers clients to HIV/STI/viral hepatitis educational resources, evidence-based prevention interventions and other prevention services/ resources
    meets   making progress   does not meet  

Addressing Trauma, Sexual Assault and Intimate partner violence

  • Maintain a supportive, compassionate attitude when a client reports past, current or concern about possible future sexual assault or IPV.
    meets   making progress   does not meet  
  • In any situation where a client is in imminent danger, the PrEP peer worker consults with a supervisor or other senior member of the care team about how to proceed.
    meets   making progress   does not meet  
  • Identify resources for sexual assault and IPV and refer clients to these services when needed.
    meets   making progress   does not meet  
  • Explain to a client that PrEP may be an effective HIV prevention option in cases where an individual is afraid of a partner or not able to otherwise negotiate safer sex.
    meets   making progress   does not meet  
  • Utilize a strengths-based approach to protect the client’s independence, resilience, wellbeing, and ability to make choices, that allow the client to lead and be in control.
    meets   making progress   does not meet  

Addressing the Interplay of Sexuality and Substance Use

  • Recall the impact of different substances on sexual desire, pleasure and performance.
    meets   making progress   does not meet  
  • Maintain a nonjudgmental attitude regarding the use of substances to engage in sex or enhance the sexual experience.
    meets   making progress   does not meet  
  • Provide harm reduction options and referrals to individuals seeking help for methamphetamine use or abuse.
    meets   making progress   does not meet  
  • Offer sexual harm reduction strategies for individuals engaged in prolonged sex during periods of substance use, including: liberal use of lube to reduce the possibility of tearing or abrasions; explaining the importance of good hydration and nutrition; and describing self-care strategies to promote health after periods of prolonged partying
    meets   making progress   does not meet  

Explaining a Status Neutral Approach to HIV including, HIV Treatment as Prevention (TasP) and Undetectable =Untransmitable (U=U)

  • Promote a status neutral approach to HIV, emphasizing that regardless of a person’s status, there are options for every person’s situation.
    meets   making progress   does not meet  
  • Explain that when a person living with HIV is virally suppressed for six months or longer that there is effectively no risk of passing HIV to partner through sex.
    meets   making progress   does not meet  
  • Assist people living with HIV and their sex partners in understanding and getting comfortable with the facts regarding U=U.
    meets   making progress   does not meet  
  • Explain that U=U applies to sexual behavior but does not apply to sharing injection equipment or breastfeeding.
    meets   making progress   does not meet  
  • Support couples with developing an HIV prevention plan that includes U=U, PrEP or both, based on the comfort of both partners.
    meets   making progress   does not meet  

Case Conferencing

  • Works as member of multi-disciplinary team to retain clients in care by addressing barriers to PrEP and needed supportive services.
    meets   making progress   does not meet  
  • Provides a brief summary of their work with the client, including reporting on psycho-social issues, barriers or facilitators to care.
    meets   making progress   does not meet  
  • Conveys their point of view in a respectful way when working with colleagues.
    meets   making progress   does not meet  
  • Recognizes the limits of their knowledge and seeks assistance from others when needed.
    meets   making progress   does not meet  

Documentation and Record-Keeping

  • Respects confidentiality of client records and follows all agency policies for handling client records.
    meets   making progress   does not meet  
  • Works with other members of the care team to interpret data and patient information to make appropriate decisions regarding the care of the patient.
    meets   making progress   does not meet  
  • Documents services provided to the client in the client record, in accordance with agency policies.
    meets   making progress   does not meet  
  • Documents time and effort as needed for billing/ reimbursement practices, in accordance with agency policies.
    meets   making progress   does not meet  

Specialized Competencies - Criminal Justice Track:


Please select at least 3 subcategories from the list below, and rate a minimum of 25 competencies per track you are evaluating.

Click the statement you wish to evaluate the peer worker on, and “meets”, “making progress”, or “does not meet”. Please only fill out items that are relevant to the services you have observed your peer providing

Understands basic information about the Criminal Justice System

  • Understands the function of a judge, prosecutor, defense counsel, probation officer, and advocate and can describe the role of each element of the criminal justice system
    meets   making progress   does not meet  
  • Has knowledge of the different categories of laws and their implications for sentencing and an individual’s criminal record
    meets   making progress   does not meet  
  • Is familiar with different types of correctional settings and sentencing options
    meets   making progress   does not meet  
  • Advocates for, but never gives, legal advice and works as part of a team to refer clients to a wide range of resources to address legal issues and other matters related to interacting with the criminal justice system*
    meets   making progress   does not meet  
  • Is sensitive to issues of stigma regarding criminal justice involvement and never asks or shares information about a client’s reason for incarceration, innocence or guilt
    meets   making progress   does not meet  
  • Acknowledges systemic racism, racialized criminal justice policies and disproportionate incarceration of people of color and interacts with clients in a manner to dispel pessimism and motivate them to achieve their highest potential
    meets   making progress   does not meet  
  • Uses lived experience to promote health equity and empower clients to live their healthiest and most productive lives possible*
    meets   making progress   does not meet  
  • Is aware of the trauma associated with arrest, trial and incarceration and provides services in a trauma-informed manner
    meets   making progress   does not meet  

Community Re-entry Competencies

  • Use lived experience to educate newly released, or soon to be released, individuals about the challenges they are likely to face upon community reentry, including: housing, family and social support, employment, stigma, substance use, sexual health, navigating systems, and others*
    meets   making progress   does not meet  
  • Assist with addressing tasks of daily living, including: obtaining identification; time management skills and daily routine; engaging in personal care; reconnecting with family; promoting wellness and self-care; and adapting to freedoms associated with living in the community
    meets   making progress   does not meet  
  • Provide support to individuals with current or past substance use disorder, including:
    • Reinforce access to and/or continuity of substance use disorder treatment or medication for opioid use disorder treatment in the community, as needed
    • Educate about risk of opioid overdose and support a person’s overdose prevention plan
    • Link to harm reduction and treatment services
    • Link to social and mutual support such as AA or NA meetings
    meets   making progress   does not meet  
  • Provide support to individuals in maintaining and promoting their health, including:
    • Reinforce continuity of medical care for HIV, HCV, any chronic disease, gender affirming medical care or other health issues
    • Discuss the basics of health insurance coverage and linking the individual to appropriate health insurance navigation programs, Uninsured Care Programs/ADAP, etc.
    • Share knowledge of available health and social service, including in-person, and tele-health
    • Navigate individuals to needed health, pharmacy and social services needs
    meets   making progress   does not meet  
  • Assist individuals in becoming acquainted with current technology, internet, use a cell-phone, including tracking minutes and data
    meets   making progress   does not meet  
  • Use lived experience to educate individuals on strategies for interacting with the criminal justice system, community law enforcement, and avoiding arrest/ reincarceration, including:
    • Share practical strategies for building and maintaining a positive relationship with Probation and Parole
    • Review with the client any conditions of parole/release that are in place and provide support in meeting these conditions
    • Reinforce the importance of staying within any curfew and travel restrictions, meeting required planned and unplanned parole check-ins and practicing open communication with the parole officer in addressing any situations where a day pass or justifiable special accommodation may be needed
    • Advise on practices to promote safe and positive interactions with law enforcement in the community, including strategies to avoid negative interactions with police and the responsibility of reporting to Parole any new charges, infractions or significant interactions with law enforcement
    • Educate on local laws, including updated laws
    • Proactively deal with potential client positive drug tests by working with other members of the team to identify treatment options, arranging for care and communicating proactively with the parole officer
    meets   making progress   does not meet  
  • Work as part of a team to assess client needs related to social determinants of health and work with other members of the care team to create and carry out a service delivery plan:
    1. Housing
      1. Work as a member of the team to support successful transition to the address designated in the discharge certificate
      2. Establish a meeting with the client as soon as possible after release
      3. Escort client to initial housing arrangements, as appropriate
      4. If a change of residence is needed, provide support, escort and help orient to the situation as appropriate (e.g. living with family, SRO, shelter or other option).
    2. Nutrition
      1. Provide information on healthy / nutritional meals
      2. Link individuals to appropriate food/meal services, including developing skills needed for food preparation, and grocery shopping for healthy, affordable foods
    3. Employment
      1. Work as part of a team to link clients interested in employment to their local Career Center, ACCESS-VR and any other vocational services
      2. Inform client about local CBOs, libraries, and employment initiatives that provide services related to finding a job or job training
      3. Educate client on Fair Chance act: Help individual learn how to disclose criminal history to employers when they are required to/not required to
    4. Legal
      1. Assist with navigating referrals to legal services to address any outstanding legal issues
      2. Referral to legal services to explore the possibility of expunging the person’s criminal record
    5. Transportation
      1. Use shared lived experience to assist the client in accessing needed public or private transportation
    6. Education
      1. aAssist as needed with obtaining GED, attending college, trade school or other options for professional or personal development
    7. Social and mental health support
      1. Sharing lived experience related to building/ rebuilding relationships with family, addressing expectations, needs (CPS, adoption, other experiences)
      2. Work with individuals to identify social supports who share similar activities and interests
      3. Sharing lived experience with building trust and connection to community
      4. Work to destigmatize mental health services and support access as needed
    meets   making progress   does not meet  

Harm Reduction Competencies

  • Use lived experience to promote the health and dignity of people who use drugs
    meets   making progress   does not meet  
  • Convey the principles of harm reduction and how it applies to different areas of risk (i.e., drug use, sex work, health behavior change, etc.)
    meets   making progress   does not meet  
  • Has a basic understanding of the various classes of drugs/drug use and how to employ harm reduction strategies that are drug-specific
    meets   making progress   does not meet  
  • Has a basic understanding of sexual risk and associated harm reduction strategies
    meets   making progress   does not meet  
  • Promote and support referrals to a wide range of harm reduction and health promotion resources, including: Medication for Opioid Use Disorder; Substance Use Disorder treatment; Syringe Access Programs/Expanded Syringe Access Programs (SAP/ESAP); condom availability programs; PrEP/PEP services; smoking cessation resources; sexual health promotion resources; and others as needed by the participant
    meets   making progress   does not meet  
  • Provide education and reinforce harm reduction messaging
    meets   making progress   does not meet  
  • Research, develop and maintain up-to-date information about community, health and other resources and services, both informal and formal
    meets   making progress   does not meet  
  • Recognize signs of harm, crisis or distress that may interfere with medical care or treatment adherence. Takes action to alert or engage other members of the service delivery team to address the situation by using local resources, services or participant support Work with a multi-disciplinary team to address issues that impact a client’s ability to engage in services due to drug use and/or high-risk sexual behaviors/sex work
    meets   making progress   does not meet  

Preventing Opioid Overdose

  • Is trained as an Overdose Responder prepared to administer naloxone.
    meets   making progress   does not meet  
  • Educate participants about how to avoid opioid overdose including: signs of an overdose; risk of fentanyl and other substances in the drug supply; changes in individual tolerance after periods of abstinence; risks of using alone; dangers of mixing drugs; availability of medication to reverse an overdose; and, support following their individualized overdose prevention plan.
    meets   making progress   does not meet  
  • Refer participants to Opioid Overdose Prevention Programs for training and/or provides this training when appropriate, if not prohibited in the discharge plan
    meets   making progress   does not meet  
  • Explain the importance of calling 911 in cases of a suspected overdose
    meets   making progress   does not meet  
  • Explain that the Good Samaritan Law provides protection from charges and prosecution for certain drug related charges, for the person who calls and the person who ODs
    meets   making progress   does not meet  
  • Educate participants on the use of Fentanyl Test Strips and explains that in NYS drug testing equipment is not “drug-related paraphernalia” and it is legal to possess and use this equipment.
    meets   making progress   does not meet  

Gender and Sexual Health

  • Educate newly released individuals about navigating their sexual health upon return to the community, including:
    1. Promoting access to sexual health information, education, and care, including PrEP, PEP, condoms and other HIV/STI prevention methods
    2. Establishing healthy sexual relationships in the community
    3. Making an effort to prevent unintended pregnancies and STD/STIs and seek care and treatment when needed
    4. Recognizing and respecting the sexual rights we all share
    5. Being able to communicate about sexual health with others including sexual partners and healthcare providers
    meets   making progress   does not meet  
  • Is aware of the unique stigma experienced by women who have a history of incarceration and provides services in an affirming, trauma-informed manner
    meets   making progress   does not meet  
  • Avoids stigmatizing language related to transactional sex and interacts with people who engage in transactional sex in an affirming and trauma-informed manner
    meets   making progress   does not meet  
  • Is aware of the challenges and trauma that transgender people face in interactions with law enforcement and during incarceration, and interacts with transgender people in an affirming, trauma-informed manner, using appropriate pronouns and names
    meets   making progress   does not meet  
  • Is aware of the challenges and trauma that lesbian, gay and bi-sexual people face in interactions with law enforcement and during incarceration and interacts with lesbian, gay and bi-sexual people in an affirming, trauma-informed manner
    meets   making progress   does not meet  
  • Demonstrates compassion when sex workers or LGBT people report trauma, physical or sexual violence and works with the team to destigmatize and promote access to needed health, mental health and legal services
    meets   making progress   does not meet  

Supporting Health

  • Provide basic information about HIV/HCV/STI prevention and sexual health, including U=U, PrEP, condom use and other harm reduction options*
    meets   making progress   does not meet  
  • Provide basic information about the course of illness and symptoms of HIV, hepatitis C and STIs*
    meets   making progress   does not meet  
  • Explain the importance of HIV/HCV/STI screening and diagnosis and refers participants to these services, as needed*
    meets   making progress   does not meet  
  • Provide basic information about care, treatment and laboratory monitoring for HIV and HCV
    meets   making progress   does not meet  
  • Support treatment adherence for HIV and treatment adherence/completion for HCV and STIs
    meets   making progress   does not meet  
  • Support ongoing engagement and retention in care for all health conditions
    meets   making progress   does not meet  
  • Use lived experience to assist individuals with overcoming barriers to health care services, including addressing medical mistrust, linking people to health coverage and building familiarity about what to expect during a health care visit
    meets   making progress   does not meet  
  • Provide basic information about HIV/HCV/STI prevention and sexual health, including U=U, PrEP, condom use and other harm reduction options*
    meets   making progress   does not meet  
  • Provide basic information about the course of illness and symptoms of HIV, hepatitis C and STIs*
    meets   making progress   does not meet  
  • Explain the importance of HIV/HCV/STI screening and diagnosis and refers participants to these services, as needed*
    meets   making progress   does not meet  
  • Provide basic information about care, treatment and laboratory monitoring for HIV and HCV
    meets   making progress   does not meet  
  • Support treatment adherence for HIV and treatment adherence/completion for HCV and STIs
    meets   making progress   does not meet  
  • Support ongoing engagement and retention in care for all health conditions
    meets   making progress   does not meet  
  • Use lived experience to assist individuals with overcoming barriers to health care services, including addressing medical mistrust, linking people to health coverage and building familiarity about what to expect during a health care visit
    meets   making progress   does not meet  

Patient Navigation

  • When engaging and linking a client to an initial health care appointment, accurately communicates verbally and in writing, the following information: the date, time, location, provider name, information about what to bring to the appoint and any other facility-specific information needed to have a successful appointment
    meets   making progress   does not meet  
  • Accompany clients to community activities and appointments and participates in community activities with clients as assigned and approved by supervisor
    meets   making progress   does not meet  
  • Inform new clients about available services and processes
    meets   making progress   does not meet  
  • Share information about how to get to the facility via public transportation, car or walking
    meets   making progress   does not meet  
  • Explore any concerns the client may have regarding personal safety while getting to, or navigating around, the health care facility
    meets   making progress   does not meet  

Client Self-Management

  • Relate their own and/or others’ life experiences (while respecting privacy) to clients to inspire hope and empowerment*
    meets   making progress   does not meet  
  • Model positive self-management behaviors
    meets   making progress   does not meet  
  • Work as part of the care team to help the client develop self-management goals, provide coaching and track progress meeting these goals
    meets   making progress   does not meet  
  • Assist clients in voicing concerns or questions to members of the care team
    meets   making progress   does not meet  
  • Educate clients about health, wellness, treatment adherence, viral suppression, and available support services
    meets   making progress   does not meet  
  • Validate client’s life experiences and feelings and celebrates client’s efforts and accomplishments
    meets   making progress   does not meet  
  • Recognize and respond to the complexities and uniqueness of each client’s self-management and tailor services and support to meet the preferences and unique needs of each individual
    meets   making progress   does not meet  
  • Recognize and responds to competing priorities and life events that may impact self-management, such as:
    • co-morbid conditions
    • child care
    • employment
    • legal issues
    • substance use
    • and others
    meets   making progress   does not meet  
  • Implement peer-run, evidence based self-management interventions as directed by the agency
    meets   making progress   does not meet  

Support Groups

  • Market support group to recruit clients to join the group
    meets   making progress   does not meet  
  • Act as a liaison between peers and co-facilitator, to bridge gaps and ensure groups are meeting the needs of the participants
    meets   making progress   does not meet  
  • Lead by example by strategically sharing personal experience/stories
    meets   making progress   does not meet  
  • Encourage active participation and sharing of information
    meets   making progress   does not meet  
  • Establish and enforce support group rules to ensure confidentiality and “safe space”
    meets   making progress   does not meet  
  • Make statements that show understanding, compassion, sympathy, and concern
    meets   making progress   does not meet  
  • Encourage clients to listen and provides supportive feedback
    meets   making progress   does not meet  

Supportive Services

  • Work as part of multi-disciplinary team to identify supportive services to meet client needs
    meets   making progress   does not meet  
  • Work as part of a team a multi-disciplinary team to provide targeted referrals and linkages to essential services outside of agency
    meets   making progress   does not meet  
  • Educate clients about the range of behavioral health and supportive services and works to destigmatize these services and make referrals as needed
    meets   making progress   does not meet  
  • Assist clients with appointments for supportive services or arranges appointments for them
    meets   making progress   does not meet  
  • Accompanies clients to supportive services appointments
    meets   making progress   does not meet  

Case Conferencing

  • Works as member of multi-disciplinary team to retain clients in care by addressing barriers to PrEP and needed supportive services.
    meets   making progress   does not meet  
  • Provides a brief summary of their work with the client, including reporting on psycho-social issues, barriers or facilitators to care.
    meets   making progress   does not meet  
  • Conveys their point of view in a respectful way when working with colleagues.
    meets   making progress   does not meet  
  • Recognizes the limits of their knowledge and seeks assistance from others when needed.
    meets   making progress   does not meet  

Facilitating involvement in continuous quality improvement (QI) efforts

  • Actively participate in efforts to improve the organization
    meets   making progress   does not meet  
  • Engage and encourage participants to contribute to facility-level QI activities
    meets   making progress   does not meet  
  • Participate in QI activities as part of their role as members of the service delivery team
    meets   making progress   does not meet  
  • Represent the voices and perspectives of participants in the QI process
    meets   making progress   does not meet  
  • Participate in agency efforts to provide services in ways that reduce stigma, prejudice and discrimination of persons who use drugs and/or engage in high-risk sexual behaviors/sex work
    meets   making progress   does not meet  

Documentation and Record-Keeping

  • Respects confidentiality of client records and follows all agency policies for handling client records.
    meets   making progress   does not meet  
  • Works with other members of the care team to interpret data and patient information to make appropriate decisions regarding the care of the patient.
    meets   making progress   does not meet  
  • Documents services provided to the client in the client record, in accordance with agency policies.
    meets   making progress   does not meet  
  • Documents time and effort as needed for billing/ reimbursement practices, in accordance with agency policies.
    meets   making progress   does not meet  

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Peer Worker Signature___________________________________________________

Applicant Comments:


Supervisor Signature:_____________________________ Date:______